Website Privacy Policy

This privacy policy explains our online policies and practices pertaining to customer information.  Our goal of this statement is to provide you with enough information that you feel secure about what types of information UrbanQ Smokehouse collects and how it is used to better serve our customers.  It is our hope that through this disclosure we are able to establish and maintain a long-term relationship with our customers. 

Collection of Personal Information

When you engage in certain activities on this site, such as ordering products, UrbanQ Smokehouse will ask you to provide a credit card or other relevant information.  The information we ask you to provide is identified as mandatory and some as voluntary.  If you do not provide mandatory information with respect to purchasing a product or requesting a service, you will not be able to complete the purchase or request.  If you are simply visiting the site without purchasing products, requesting information, or requesting our newsletter or email alerts, no personally identifiable information about you is collected. 

Protection of Your Personal Information

The personal information you provide in connection with purchasing a product from UrbanQ Smokehouse is classified information.  This information is protected in several ways.  Your credit card information resides on a secure server.  When your information is transmitted to the server from this site, your personal information is encrypted and thereby prevents unauthorized persons from viewing such information when it is transmitted.

Your Name and Address

UrbanQ Smokehouse will not sell or rent your name, address or email address to any third party companies.  Your name will never be provided to a “spam” email list.

Links to Third Party Websites

By using some of the links on this website, you may be transferred to another website not operated by UrbanQ Smokehouse.  We are not responsible for the information collected by those sites so please review the privacy policy on each site requesting information from you before providing your information, especially those that require personal or financial data.

Policy Updates/Contacting Us

Any material changes to this policy will be communicated to consumers through this website with an updated revision date.  If you have any questions or concerns regarding this privacy statement or questions about any content on this website, please contact us.